Are you looking for information about PACI timing in Kuwait? This guide presents you with all you need. But, you must know the exact working time of PACI branches: whether it is for collecting civil ID or for residents or citizens services, knowledge of the correct working time will save you time and make your waiting time not that long. The Public Authority for Civil Information (PACI), Kuwait, works in various centers on specific days.
- South Surra (Head Office)
- South Sabahiya (Ahmadi)
- Jahra Branch
In the following, you will see all the details regarding the updated timings of PACI, weekly schedule, details of different branches, and methods of booking appointments explained in a simple and user-friendly manner.
PACI Center in Kuwait
One of the most important government bodies in Kuwait is the Public Authority for Civil Information (PACI). It is responsible for the supply of government services, maintaining records of residents, citizen data, and identity.
1. South Surra (Head Office)
The headquarters of PACI in Kuwait is the South Surra branch, and it is the most significant centre of civil information services. It carries a great deal of daily visitors, and offers virtually all major PACI services.
South Surra Timing
In Kuwait, South Surra is the busiest PACI center and the main headquarters. It supports all major procedures, such as Civil ID processing and collection.
| Day | Citizens’ Services | Residents’ Services | Civil ID Collection |
|---|---|---|---|
| Monday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM | 10:00 AM – 1:00 PM & 3:00 PM – 7:00 PM |
| Tuesday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM | Same as above |
| Wednesday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM | Same as above |
| Thursday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM | Same as above |
| Friday | Closed | Closed | Closed |
| Saturday | Closed | Closed | Closed |
| Sunday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM | 10:00 AM – 1:00 PM & 3:00 PM – 7:00 PM |
This branch is known for:
- Administering civil information from the center.
- Issuing, renewing and collecting civil ID
South Surra is regarded as the main PACI centre, and most official procedures are carried out here.
2. South Sabahiya (Ahmadi) Branch – PACI Service Center
The South Sabahiya branch is working in Ahmadi governorate to meet the needs of the southern part of Kuwait. It is an important facility of PACI where the main headquarters allocates some of its workload.
| Day | Citizens’ Services | Residents’ Services | Civil ID Collection |
|---|---|---|---|
| Monday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM | 10:00 AM – 1:00 PM & 3:00 PM – 7:00 PM |
| Tuesday | Same | Same | Same |
| Wednesday | Same | Same | Same |
| Thursday | Same | Same | Same |
| Friday | Closed | Closed | Closed |
| Saturday | Closed | Closed | Closed |
| Sunday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM | 10:00 AM – 1:00 PM & 3:00 PM – 7:00 PM |
This branch has the following features:
- The community of the Ahmadi area was able to use the civil ID services.
- Easy access for neighbouring communities
It is very useful for the residents of the south in Kuwait, who would like to have better access to services without having to go to the capital.
3. Jahra Branch – PACI Kuwait Service Center
Another important station of PACI is Jahra station in the northern part of Kuwait. It offers vital civil information services to the citizens and residents of Jahra and beyond.
| Day | Citizens’ Services | Residents’ Services | Civil ID Collection |
|---|---|---|---|
| Monday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM | 10:00 AM – 1:00 PM & 3:00 PM – 7:00 PM |
| Tuesday | Same | Same | Same |
| Wednesday | Same | Same | Same |
| Thursday | Same | Same | Same |
| Friday | Closed | Closed | Closed |
| Saturday | Closed | Closed | Closed |
| Sunday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM | 10:00 AM – 1:00 PM & 3:00 PM – 7:00 PM |
This branch is distinguished by:
- Civil ID processing and collection services
- Resident and citizen data management
Jahra has helped to shorten the travel time and has helped service people who live far from South Surra.
How to Book an Appointment at PACI Kuwait
It’s crucial to make an appointment before visiting PACI, and particularly before going in for Civil ID services.
Step 1: Visit the Official PACI Website
Go to the official Public Authority for Civil Information (PACI) Kuwait website.

Step 2: Choose Appointment Booking
Select the option for:
- Civil ID Services
- Residency Services
- Card Collection Appointment

Step 3: Select Branch and Service
Choose:
- South Surra
- South Sabahiya
- Jahra
Then select service type.

Step 4: Pick Date & Time
Ensure the appropriate choice of available slots via PACI timing.
Step 5: Confirm Appointment
You will receive:
- Confirmation slip or QR code
- Appointment reference number
Don’t forget your Civil ID and appointment notification card.

Frequently Asked Questions (FAQs)
How much is the timing for PACI now in Kuwait?
Typically, PACI is available for service from 8:00 AM to 1:00 PM and from 3:00 PM to 7:00 PM, although the hours may vary based on the type of service.
Is PACI open on Sunday?
Yes, Sunday is a day of regular working hours for PACI branches.
What is the best time to visit PACI Kuwait?
Try to avoid busy hours of the day – early morning or mid-evening.
Do I need an appointment for PACI?
Yes, appointments are highly recommended for faster service.
Which is the least busy PACI branch?
Generally, branches in South Sabahiya and Jahra are less densely populated than that of South Surra.
Read Also: Civil ID Name Check Online Kuwait: Easy Guide 2026
Final Words
For individuals requiring Civil ID services, updates to their residency, or the retrieval of documents, it is significant to understand the timing of PACI in Kuwait, thereby ensuring a smooth and efficient experience. PACI has a structured opening schedule in its main branches, such as South Surra, South Sabahiya, and Jahra, so it saves a lot of time and effort to travel whenever.
Each branch has a defined work cycle and hours of operation, including a morning and evening cycle, which allows for effective service for citizens as well as residents.


