How to Check DU Number Owner in UAE (2025 Methods)

A UAE man holding his phone in his hand

Have you ever wanted to know how someone can see the owner of a DU number in the UAE? Has that question been pestering you? You are in the right place. I will follow through with the authentic methods by which you can ascertain the identity of your DU numbers in the UAE by either using USSDs of every service provider, using SMS services, the DU application, or even by calling the DU support.

My name is Ali Al-Mansoor, and I am a citizen of the UAE, which I have lived in long enough to understand that privacy and mobile security cannot be overestimated. I have used and even experimented with these procedures myself, and wanted to have an understanding as to who has called in on my phone using a mysterious number. And so believe me, I know the inside scoop on the inside of these things.

In this blog, I’ll tell you exactly how to check DU number ownership using the following methods:

  • Dail *116#
  • Send SMS to 9296
  • DU app
  • DU’s customer support

What is a DU Number?

DU number is merely a mobile number that is provided by DU Telecom, which is one of the major telecom operators in the UAE. Due to the presence of DU SIM cards, chances are high in case you live or work in the UAE that you or a person close to you is using these DU SIM cards. DU offers prepaid mobile numbers, postpaid, business mobile numbers, and includes calls, SMS, data, and roaming facilities.

As the UAE telecom regulations are quite strict, each DU number is unique and is registered to an Emirates ID of a user. This will facilitate registration of all mobile numbers to official identity, and this adds to the security and holding people accountable.

Methods To Check DU Number Ownership

Method 1: Dial the Short Code *116#

  • Open Your Phone Dialer:
  • Dial *116#: Dial this code as it should be with the asterisk on the left side and the hash on the right.
  • Press the Call Button: Pressing the Call/send button sends the request through.
  • Wait for the Response: After 5-10 seconds, a text message will show on your screen
Photos showing how to check DU number owner by USSD code

Method 2: Send SMS to 9296

  • Open Your Phone’s Messaging App: Navigate to the SMS or messaging application on your device.
  • Send the Message to 9296: In the recipient box, enter number 9296. This is the official number of DU with regard to this service.
  • Wait for the Response: DU would act upon your request and respond to you through SMS.
Photos showing how to check DU number owner by SMS

Method 3: Dial *132#

  • Enter the dialing pad on your phone.
  • Dial: *132#.
  • Pick the call button.
  • A menu appears on the screen.
  • Choose My Number Option.
  • Look at the Information.
Photos showing how to check DU number owner by code.

Method 4: Calling the DU Helpline (0097143905555)

  • Call the Helpline Number
    • Voice Menu instructions
    • Speak to a Representative
  • Provide Necessary Details
  • Follow Their Instructions
  • Receive Confirmation
An Infographics showing DU Helpline Process

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Method 5: Using The DU App

A screenshot of DU App on Play Store
  • Open the App
  • Register or Log In
  • Click on profile or account settings
  • Update Details if Necessary
  • Utilize Extra capabilities

Tips To Check DU Number Owner

An infographics showing Tips for Checking DU Number Owner

1. Always Use Official Channels

  • Start with official DU methods like:
    • Dialing *116# to get brief information. SMS to 9296
    • Sending SMS to 9296
    • Dialing *132#
    • Using the DU App
    • Calling the DU Helpline at 0097143905555

2. Keep Your Emirates ID Linked and Updated

  • Make sure that your Emirates ID is in the right attachment with your DU number at always.
  • In case you renew your Emirates ID, you must instantly update the information with DU through:
    • The DU App
    • DU customer support
    • Visiting a DU store

3. Don’t Share Your Emirates ID or SIM Info Publicly

  • Do not provide your Emirates ID or SIM information just like any other.
  • Such information may be used by scammers to establish identity connections or enable lost numbers in your name.

4. Regularly Re-Verify Your DU Number Registration

  • Whenever you receive these re-verification messages, always respond quickly.
  • On occasion, DU also sends reminders to users urging them to re-verify their number using the Emirates ID.

5. Visit a DU Store for In-Person Verification

  • Order a number ownership check or statement.
  • If all else fails, visit a DU customer service center or store with your Emirates ID.

Frequently Asked Questions

Is there a way to check who has a DU number?

Your number only, not other numbers, because of privacy laws.

Is the 9296 message-free?

No, there is a small fee.

Does the DU App work?

Yes, when downloaded using professional app stores.

How to cope with scam calls ringing on my phone?

Complain to DU support or TDRA of the UAE.

Can I change the number’s registered name?

Yes, go to any one of the DU stores with your Emirates ID.

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Final Words

Whenever you have thought of how you can check the DU number owner in the UAE, there are all the legitimate ways to know, starting with dialing short codes such as *116#, sending an SMS to 9296, the DU App, or the DU helpline. All the methods will assist you in finding out the registration information of your number in a quick and secure way.

However, when you are involved in spam or bullying, DU and the government of the UAE will be on your side.

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